Return & Refund Policy
Due to the nature of vaping products (consumables, hygiene), we cannot accept returns of opened items.
Damaged or Defective Items
If you receive a damaged or defective item, contact us within 7 days of delivery with photos. We will send a replacement or issue a refund.
Wrong Item Received
If you receive the wrong item, contact us within 7 days. We will arrange the correct item at no extra cost.
Refund Processing
Approved refunds are processed within 5-7 business days to your original payment method.
Questions? Email [email protected]